Artificial intelligence (AI), particularly generative AI (genAI), is changing the contact center and customer service landscape for the better. GenAI is essentially the missing link in automation and ...
FINRA’s 2026 Oversight Report introduces a new section on generative AI, urging enterprise-level governance, testing and ...
Sandeep Jha is an award-winning AI expert and Principal Staff / Director TPM at LinkedIn, where he drives the company’s GenAI strategy. In November 2022, ChatGPT's release sparked a race among ...
Abstract: The integration of Generative AI (GenAI) is poised to transform risk management and compliance frameworks in the financial services sector. Leveraging advanced neural networks, machine ...
April 10, 2024 - Companies need to adapt their procurement playbooks (Playbooks) to the rapid integration of generative artificial intelligence (GenAI) features and functionality into the tools their ...
The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Mark Childs The ...
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Generative AI for clinical care
Generative AI (GenAI) can drive efficiency and quality improvements in healthcare by automating documentation, synthesizing ...
A new report from consulting giant Accenture finds that 83% of the 300 U.S.-based healthcare C-suite executives it polled are piloting generative AI in pre-production environments. At the same time, ...
Technology operations (TechOps) is a broad topic that includes AIOps, SecOps, DevOps, FinOps, DataOps and so on. Generative AI (GenAI), armed with large language models (LLMs) and agentic AI, is ...
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