Estimates place the number of contact center agents in the United States at roughly 1.8 million, and the industry’s turnover rate averages between 30 percent and 45 percent. Those statistics are ...

Homes aren’t getting cheaper — or necessarily easier to secure. This year, the median household income for home buyers jumped to $107,000 from $88,000 last year, according to the National Association ...

Robotic process automation, or RPA, can save organizations considerable time and money. Where appropriate, RPA can complete manual processes much faster and more accurately than a human. With many low ...

Discord is a instant messaging and digital distribution platform designed for creating communities. With over 100 million users, the service allows you to communicate with voice calls, video calls, ...